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Purpose
Challenges
Opportunities
Solution
Funding
Courses
Philippines
CHALLENGES
The Philippine government support for public education is only comprehensive on the primary and secondary levels. Tertiary public education is only available in a number of local government units which has the financial capacity to support it. There is also a need to address the quality of education in all levels.
The secondary level (high school) of education in the Philippines produces an estimated 2 million graduates yearly in the past couple of years. Of this figure, less than 25% gets to complete a college degree and less than 20% gets to complete a technical-vocational course. The main reason for producing a low number of students who gets to finish a college degree or a technical-vocational course is money. A considerable amount of high school graduates cannot afford to pay for the next level of education which will equip them with the skills to have gainful employment.
Of those who finish a college degree, an estimated 25% takes up additional training to become employed. Some of these trainings are not related to the degree that was completed by the individual. This shows that specialized skill development is an essential tool for employment.
The main gap in the demand and supply of qualified personnel in the BPO industry is primarily due to the lack of adequate training facilities as well as the high cost of education, particularly I.T. education. Many players in the BPO industry say that the 4 year of college education in the Philippines is not sufficient to qualify someone to take up a call center job particularly servicing U.S. customers. The other side of the problem is the cost of education, which prevents many families from further spending meager incomes on continuing education.
 

 
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